Scenario: Mouse and/or Keyboard not working after deleting entries in the Windows Registry (regedit) to fix CD/DVD problem (Upper and Lower Filters)
Reason: There are three entries of Upper and Lower Filters in the registry. The first entry is for the CD ROM. This is the only entry you will need to delete in order for your optical drive to work. The second and third entry is for the keyboard and mouse and you should not delete it or your mouse/keyboard will not work at the next restart.
Screenshots:
Original upperfilters entry
Mouse:
Keyboard:
Solution/s:
System Restore can do the trick but obviously you cannot do it because your keyboard and/or mouse is not working.
You can try this method instead: Restart your computer and before the Windows XP logo shows, repeatedly press F8. Choose Last Known Good Configuration. Try this several times if it doesn't work the first time.
Or if you're just like me (keyboard is working, mouse not), navigate through the registry and restore the deleted entries as shown in the screenshots above.
If the above methods don't work. You will need to use a bootcd that is capable of navigating the registry. One example is UBCD4win.
Navigate through:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
There will be several entries of these. Look for the keyboard and mouse entries (refer to screenshots above) and restore the upperfilters entry.
18 comments:
You are a GENIUS... Thanks
Thanks!Thanks!Thanks!
Rosy
If I could hug you I would! Having the screen shots was such a great help. I spent over 20 hours trying other things to fix this. Your solution only took me ten minutes to do.... and it WORKED!
*HUGS*
OMG.... i cant believe i found this forum :) out of the weeks and weeks of being on google constantly trying to reword my problem going through hundreds of forums and no one had a clue untill now...WOW DUDE U NEED TO BE SOMEONE ON TV
ive been desperately looking for something to get me out of this mess and i still seem to be stuck.im not v.tech savvy so you ll have to bear with me.
What happened : DVD drive not working - microsoft help - deleted the wrong upper lower filter registry.
My crisis : This happened on my pc- xp pro sp3.im using my toshiba netbook at the moment and it doesnt have a DVD/cd drive.i downloaded UBCD on the laptop but i have no idea what to do with it.all i have are 3 pendrives.tried the F8 tapping several times-load to last-option but that didnt work?
i did back up all the system files just yesterday though,so if could just restore that would be ideal..
I really cannot opt for paid technical help as i just got the pc serviced so i really hope you could help me out here.im also low on time.ANY help soon would be DEEPLY appreciated.
-g
How do I restore deleted Upperlifters using the keyboard only?
Worked great for me Thanks.
I connected to the PC via LogMeIn remote control which I fortunately already had working.
You, my Friend, are a friggin' GENIUS!!! Been working for 3 days to fix this problem! I would like to give you a hug! Thank You!
very very nice , thank you so much , it worked :)
Thank you very much, very helpful advice.
okay so i tried to do what you did but i couldn't find the option LAST KNOWN GOOD CONFIGURATION i have been trying to fix this for like a week now my mouse just stopped working because i deleted something by accident please help me
"If the above methods don't work. You will need to use a bootcd that is capable of navigating the registry. One example is UBCD4win .
Navigate through:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
There will be several entries of these. Look for the keyboard and mouse entries (refer to screenshots above) and restore the upperfilters entry."
When I ran the bootcd, the only registry I was able to view was the registry on the bootcd; how do I see the registry on the computer's hard drive?
I've worked on computers for more than 20 years, so I can appreciate when somebody really knows what they are doing.
"Kensington MouseWorks 6.22.1" recently installed some very intrusive drivers that screwed up my (usually) well-tuned system. I cleaned up most everything, only to find that the keyboard had a Code 41 (could no longer be found in hardware) in Device Manager.
Thanks to this blog, I simply removed "KMW_KBD.SYS" from the above Keyboard section, and all was well.
That's the kind of help I work to give people. And for once, it is nice to have been on the receiving end.
Excellent post, and thank you for taking the time and energy to do it!
Bill Harris
THANK YOU!!!!!
Even though it's 2 yrs later :-)
please help me!!...how to unfreeze the deep freeze while your mouse and keyboard wont work..cause i delete the upper filter in registry..please help me..
thank you so much
please help me i tried everything but my mouse and keyboard still wont work pls explain how to boot and fix them
Sir ....really i want to call you Sir. Salute to you and your geniosity...Who are you??? i was realy having because i was doing a job for an UK based client..and suddenly it happened and i got stuck..u r realy a god!! Pls tel me who are you?? i want to be an ardent follower of you..plssss
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