Philippines' Globe Broadband 3mbps Data Only Review
A little over a week ago, an agent of Globe Broadband came here at my shop and asked me if i will be interested to try their DSL service. I told him, i'm already on PLDT MyDSL. He said that Globe's offering is way better. I can get a 3 mbps connection at only Php 1995. Wow! 3 mbps is 4 times faster than my current connection and it's only twice the price. So with that, he got my attention. I look for my pen and get ready to fill up the forms.
I learned that their phone lines here in our street is newly installed, so he assured me that i can get a good connection. That's good, considering that i heard horror stories about disconnection problems with Globe Broadband. He asked for two ID's and current Meralco bill. That day was Friday and he told me that my connection will be installed the following week. True to his words, somebody from Globe called on Monday and told my Mom that they will install my Broadband on the very next day. Innove employees came to my shop at that day and installed the connection without a hitch.
One thing I like about Globe is their modem, they issued a wifi capable modem/router. It's a PROLINK Hurricane 9300G. A 802.11g Wireless 4-Port Ethernel ADSL2+ Firewall Router. That's way better than my Speedstream modem issued by PLDT which i need to hacked first to enable the router function.
So let's see if the speed is good as advertised. I go to speedtest.net and test my connection. Download speed is good. I easily hit the 3000+ kbps. Upload speed is a little slow. Only 400 kbps just like my pldt DSL and that is a problem since I always upload files to different websites.
Browsing regular websites including youtube is fast, until i decided to visit my favorite private tracker. Lo and behold. It tell me that I am not authorized to view the site because my IP Address is ban. How can that be when my Broadband connection is newly installed? So with a little research, i found out that Globe broadband is implementing IP sharing. It means, you're not the only one using that IP address, you're sharing it with other Globe Broadband users. According to some blogger, Globe is using IronPort and they started implementing it late last year. I also found out that Globe Broadband and Torrent is not a good combination. Because they use transparent proxy, torrent downloads are throttled. I checked my Utorrent download speed and it was only downloading at 40 kBps. So my 3mbps connection is useless because i use torrent for my everyday downloads.
Because of this transparent proxy thing or Ip sharing, you will get a hard time downloading from rapidshare and other services like that because it will say that you had exceeded the number of downloads allowed for your ip address. I also experienced several disconnections that day. Good thing is it only lasts for a few seconds, maybe the router or my connection just needed to reset. Although it is not a big deal for me, it will be a big deal for Online Gamers out there. So i'm not recommending Globe Broadband if you use DSL/Broadband for online games because of this. I also notice that ping is a little high.
Good thing was, i found out a solution for my torrent problem and i will share you what i did for my torrent downloads to run at full speed at my next post tomorrow.
I learned that their phone lines here in our street is newly installed, so he assured me that i can get a good connection. That's good, considering that i heard horror stories about disconnection problems with Globe Broadband. He asked for two ID's and current Meralco bill. That day was Friday and he told me that my connection will be installed the following week. True to his words, somebody from Globe called on Monday and told my Mom that they will install my Broadband on the very next day. Innove employees came to my shop at that day and installed the connection without a hitch.
One thing I like about Globe is their modem, they issued a wifi capable modem/router. It's a PROLINK Hurricane 9300G. A 802.11g Wireless 4-Port Ethernel ADSL2+ Firewall Router. That's way better than my Speedstream modem issued by PLDT which i need to hacked first to enable the router function.
So let's see if the speed is good as advertised. I go to speedtest.net and test my connection. Download speed is good. I easily hit the 3000+ kbps. Upload speed is a little slow. Only 400 kbps just like my pldt DSL and that is a problem since I always upload files to different websites.
Browsing regular websites including youtube is fast, until i decided to visit my favorite private tracker. Lo and behold. It tell me that I am not authorized to view the site because my IP Address is ban. How can that be when my Broadband connection is newly installed? So with a little research, i found out that Globe broadband is implementing IP sharing. It means, you're not the only one using that IP address, you're sharing it with other Globe Broadband users. According to some blogger, Globe is using IronPort and they started implementing it late last year. I also found out that Globe Broadband and Torrent is not a good combination. Because they use transparent proxy, torrent downloads are throttled. I checked my Utorrent download speed and it was only downloading at 40 kBps. So my 3mbps connection is useless because i use torrent for my everyday downloads.
Because of this transparent proxy thing or Ip sharing, you will get a hard time downloading from rapidshare and other services like that because it will say that you had exceeded the number of downloads allowed for your ip address. I also experienced several disconnections that day. Good thing is it only lasts for a few seconds, maybe the router or my connection just needed to reset. Although it is not a big deal for me, it will be a big deal for Online Gamers out there. So i'm not recommending Globe Broadband if you use DSL/Broadband for online games because of this. I also notice that ping is a little high.
Good thing was, i found out a solution for my torrent problem and i will share you what i did for my torrent downloads to run at full speed at my next post tomorrow.
Comments
TRUE and ACTUAL download speed can be determine by dividing the advertised speed by 8.
in 384kbps speed, your actual download speed is 48kbps max.
(384/8=48)
search wikipedia to find out why
384 kbps = 384 kilobits per seconds
to get it into kilobytes, you have to devide it into 8.
8 bits = 1 byte
384 / 8 = 48 kBps (notice the capital "B")
that's what you see when you usualy do downloads.
on the disconnection problem, you change your router settings from adsl 2+ to just adsl.
Chad of Baguio
read my Ans 2 ur Q..
Bosing naka dsl ako 1 mbps, pero actual download speed nya e average 100kbps lang. Ganun b talaga un? Natry ko na rin smart wifi 384kbps, actual download speed is only 40kbps. Hardware dependent ba un? thanks>>If you are using wifi, it depends on the distance of the transmitter... that's like a cellphone, if your away from cellsite poor in signal..wireless users expect frequent disconnection kapag windy... If you are using DSL, it depends on how many are connected to that port in your area, and if it can handle multiple user/client,
comment on Internet Providers, improve your service, don't do pure marketing...wag nmn palaging money ang isipin nyo, dont implement crab mentality to become on top... Thanks...
And I have never never achieved the promised max 1mbps second it always maxs out at less than 700 kbps so they save a lot of money never giving max promised.
Communicator
http://philippinetelecommunications.blogspot.com/
3,995 - 10 Mbps
14,995 - 100 Mbps
I asked the globe personel promiting this promo sa area namin and she said the 10mbps and 100mbps package is available sa area namin.... wow!
The 10 Mbps package is very tempting kaso 20% lang of actuall speed (10000/8 then get 20% of it) ang magagamit for P2P download. Nakalagay sa sya sa terms of agreement... hay!
BTW, i'm a PLDT MyDSL user since 2004 and my bother usually gets 250- 300 kbps downstreem for torrent download (he downloads naruto, bleach anime etc). and i can use it to play COD4 online on my xbox 360 (walang lag) kaso di ko lam kung anong DSL package sya. As for support the support super bilis, yes you read it right mabilis kasi naka corporate account ako..hehehe So i guess this is a way to get faster support from PLDT, i think extra 500 pesos ata sa montly bills (not sure though). BUt in my case sulit naman kasi pag tumawag ako, they will work on it remotely within a day (reset port etc) and kapag di maayos remotely tomorow morning they will send two unit vans isang van mag check ng physical line, isa mag check ng DSL modem ko and they work closely with people sa CO and sa Data network facility and eto pa 90 percent of the time they fixed all problem within 3 days after i reported problem.
or input ur IP static adress in ur browser..they direct it to your modem settings...then simply log in ur globe email registration as Username (ex. blahblah@globelines.com.ph) and account number as ur pasword...PRESTO!!! you are now log in ur modem settings..just reboot ur modem and remember ur email and accnt nmber as ur pas...do this if globe has no DC issues or maintenance..frequent modem resets must do..btw..modem settings default are Use:admin, Pas:admin...dont use this..instead ur email & accnt #...feel free to post if want questions..im here to help in anyway i can...
I live in Baguio (Marcos Highway, near BGH), I have the 2mbps connection (phone+internet).
First off I will start with the PROs of the service:
(1) Connection uptime is good
(2) Globe's service guy (the ones they send if you call to complain) arrives within 2 days (usually the next day) of making the call
(3) They offer rebate if you are willing to explain- ex. connection was slow, etc.
(4) After peak hours (usually after midnight) surfing, downloading and torrenting is good.
Now comes the CONs.
(1) Download speed is dismal at best from dawn up until midnight (too many users in the network?)
(2) After downloading a certain amount, no matter what the protocol is (http,ftp,torrent,etc.), your connection will be reset. Meaning that the modem will reconnect, cutting off your connection for 5 to 10 mins. Sometimes this happens after a few MB, or when you immediately download after the modem connects, it will reconnect instantly- so you won't get to download BIG files straight unless you use a download manager (some sites don't allow managers).
(3) Lately, some sites are inaccessible. Note that I used to be able to access all of them, but some are just refusing to load. I suspect traffic shaping since a lot of *.js (javascript) and image files fail to load-hence some sites are inaccessible.
(4) Ping times are sad. Just from my modem to my internet gateway is almost 50ms! My ping to most online games hosted in the Philippines is 100~150ms. Playing FPS games on foreign-hosted servers is just depressing (200ms+ ping).
(5) The contract states that you do have a monthly bandwidth cap (20GB) and I tested it out- lo and behold! It's true. If you go past (or near) that cap, expect slower-than-dial-up speeds.
(6) Their modems are low quality. Memorize your username, password and other details because their modems are prone to reseting to default and you can't surf when that happens. Call up globe and they say that they will send a guy over to repair it (you have to wait). Some call center guys are helpful and will troubleshoot it with you, others just follow a "flowchart" which rarely solves your problem.
All-in-all, I'd say that my connection is usable, but its "advertised" speed is never met.
Most of the day, I get around 50 to 75 kbps. youtube and other streaming media load at the same speed (if you are lucky).
If I want to surf at full speed, I have to stay up late past midnight- but why do I have to waste my time in the first place doing so?
I'd like to add some stuff to some people's posts here:
(1) Torrent is a protocol based on peer/seed availability. Don't immediately blame your connection if you get slow download rates. There might just be not enough peers and seeds. Check your connection speed via speedtest or some other service to confirm that globe is slowing you down.
(2) Torrent is a peer-to-peer protocol where you "connect" to another person's computer. You don't speed up your connection by having an open port, in fact the only downside to not having an open port is people can't download from you- but you can still download from them.
(3) Another thing to consider regarding your internet speed is "overhead". When you have a 2mbps connection, you won't get 2mbps even at best- you only get at best 1.8mpbs (10% overhead, which is mostly the case). So 1.8mbps then add the network congestion, etc. you get your regular download speed of 0.5~1 mbps.
I live in Baguio (Marcos Highway, near BGH), I have the 2mbps connection (phone+internet).
First off I will start with the PROs of the service:
(1) Connection uptime is good
(2) Globe's service guy (the ones they send if you call to complain) arrives within 2 days (usually the next day) of making the call
(3) They offer rebate if you are willing to explain- ex. connection was slow, etc.
(4) After peak hours (usually after midnight) surfing, downloading and torrenting is good.
Now comes the CONs.
(1) Download speed is dismal at best from dawn up until midnight (too many users in the network?)
(2) After downloading a certain amount, no matter what the protocol is (http,ftp,torrent,etc.), your connection will be reset. Meaning that the modem will reconnect, cutting off your connection for 5 to 10 mins. Sometimes this happens after a few MB, or when you immediately download after the modem connects, it will reconnect instantly- so you won't get to download BIG files straight unless you use a download manager (some sites don't allow managers).
(3) Lately, some sites are inaccessible. Note that I used to be able to access all of them, but some are just refusing to load. I suspect traffic shaping since a lot of *.js (javascript) and image files fail to load-hence some sites are inaccessible.
(4) Ping times are sad. Just from my modem to my internet gateway is almost 50ms! My ping to most online games hosted in the Philippines is 100~150ms. Playing FPS games on foreign-hosted servers is just depressing (200ms+ ping).
(5) The contract states that you do have a monthly bandwidth cap (20GB) and I tested it out- lo and behold! It's true. If you go past (or near) that cap, expect slower-than-dial-up speeds.
(6) Their modems are low quality. Memorize your username, password and other details because their modems are prone to reseting to default and you can't surf when that happens. Call up globe and they say that they will send a guy over to repair it (you have to wait). Some call center guys are helpful and will troubleshoot it with you, others just follow a "flowchart" which rarely solves your problem.
All-in-all, I'd say that my connection is usable, but its "advertised" speed is never met.
Most of the day, I get around 50 to 75 kbps. youtube and other streaming media load at the same speed (if you are lucky).
If I want to surf at full speed, I have to stay up late past midnight- but why do I have to waste my time in the first place doing so?
I'd like to add some stuff to some people's posts here:
(1) Torrent is a protocol based on peer/seed availability. Don't immediately blame your connection if you get slow download rates. There might just be not enough peers and seeds. Check your connection speed via speedtest or some other service to confirm that globe is slowing you down.
(2) Torrent is a peer-to-peer protocol where you "connect" to another person's computer. You don't speed up your connection by having an open port, in fact the only downside to not having an open port is people can't download from you- but you can still download from them.
(3) Another thing to consider regarding your internet speed is "overhead". When you have a 2mbps connection, you won't get 2mbps even at best- you only get at best 1.8mpbs (10% overhead, which is mostly the case). So 1.8mbps then add the network congestion, etc. you get your regular download speed of 0.5~1 mbps.
But if you're upgrading, please take note that you should emphasize that you want a new wifi router. Because the customer service told me that i can request for a new wifi router after upgrading. Then when i request for a new wifi router as a replacement for the single port router they provided, the customer service told me that I have to pay extra to have that. He told me that I shouhave done that when I requested for an upgrade.
0927 32zero 32 1five
Paano echange ang adsl 2+ into adsl